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Tenant Information

At Corbin & Co, renting is more than just finding a property — it’s about enjoying a smooth, safe, and reliable experience.

Serving Bournemouth, Poole, Christchurch, Wimborne and Ferndown, we’re here to provide tenants with clear guidance, professional support, and peace of mind throughout every step of their tenancy.

The Lettings Process with Corbin & Co

Before You Move In

  1. Book a Viewing
    We do not let properties without meeting potential tenants. During your viewing, you’ll meet one of our experienced team members, who can answer your questions and explain the next steps.
  2. Register Your Interest
    Let us know if you’d like to take the property. We’ll ask for details about your situation to share with the landlord for approval.
  3. Holding Deposit
    If the landlord is happy to proceed, we’ll request a holding deposit via our secure partner platform, LettsPay.
  4. Referencing
    Formal referencing is completed through our partner company, Let Alliance. You’ll receive an email link to complete the required information for checks.
  5. Tenancy Agreement & Documents
    The Let Alliance platform will issue all legal documents and enable you to view and sign your tenancy agreement electronically.
  6. Final Payments
    Once referencing is approved, you’ll receive a link to pay the balance of rent and deposit.
  7. Moving In
    We’ll liaise with you to confirm your move-in date and ensure the property is ready for your arrival.

After You Move In

Your support from Corbin & Co doesn’t end once you collect your keys — we’re here for you throughout your tenancy.

24-Hour Maintenance Reporting

We know that issues can arise at any time, so we provide 24-hour online access for reporting maintenance problems.
You can log a repair request quickly and easily using our online maintenance reporting system, available via our website. This ensures your issue is directed to the right contractor promptly, even outside of office hours.

Ongoing Support

If you have any questions about your tenancy, rent payments, or renewal options, our friendly lettings team is always happy to help.
You can reach us by phone, email, or by visiting our office — we’re committed to making sure your rental experience remains smooth and stress-free from start to finish.

Contact Us